Last Updated: 2026/02/11
Effective Date: 2026/01/01
Introduction
This Delivery and Shipping Policy outlines how Adwix Academy provides access to digital products, online courses, subscription services, and any future physical products.
By purchasing from Adwix Academy, you agree to this policy.
Delivery of Digital Products
All digital products are delivered electronically.
Upon successful payment confirmation, customers will receive:
An order confirmation email.
Access credentials (if account creation is required).
A download link or dashboard access.
Digital access is typically granted immediately after payment authorization. In rare circumstances, manual review may delay access up to 48 hours.
It is the customer’s responsibility to provide a valid email address and monitor spam or promotional folders.
Course Access Delivery
Online courses are delivered through the Adwix Academy learning platform.
Access may be structured in the following ways:
Immediate full access.
Drip content released over time.
Cohort-based release schedules.
Scheduled live sessions.
Access duration depends on the specific product description and may be lifetime access, limited-time access, or subscription-based.
Technical Requirements
Customers are responsible for ensuring they have:
A stable internet connection.
Compatible device and browser.
Ability to download or stream digital content.
We are not responsible for limitations caused by outdated devices, incompatible software, or network issues on the user’s end.
Delivery Issues
If access is not received within thirty (30) minutes of purchase, customers should contact support within forty-eight (48) hours.
We are not responsible for delivery failures caused by:
Incorrect email address provided at checkout.
Email filtering by spam systems.
User-side firewall or security restrictions.
Digital Product Security
To protect intellectual property:
Download links may expire after a specified time.
Sharing access credentials is strictly prohibited.
Unauthorized distribution may result in legal action and permanent account termination.
Future Physical Product Shipping
If Adwix Academy introduces physical products such as books, merchandise, or printed materials, shipping policies will include:
Processing time of three to five (3–5) business days.
Domestic delivery timelines of five to ten (5–10) business days.
International shipping timelines subject to carrier and customs conditions.
Shipping fees will be calculated at checkout and are non-refundable except in cases of verified defect.
Risk of Loss
For physical shipments, risk of loss transfers to the customer once the item is handed over to the carrier.
We are not responsible for:
Courier delays.
Customs clearance delays.
Incorrect shipping address provided by the customer.
Natural disasters or force majeure events.
Order Tracking
Tracking details will be provided via email when available.
Modification of Delivery Methods
We reserve the right to modify delivery methods, platforms, hosting providers, or access systems at any time, provided that purchased access is reasonably maintained.
Contact Information
For delivery-related concerns, contact:
Response time is typically within 24–48 business hours.